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Returns

Returns & Refunds policy

You are entitled to cancel your order 24 hours before shipment without giving any reason for doing so.

You can inform us of your decision by e-mail info@atiyajewelry@.com

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

  • The goods were purchased in the last 2 days

  • The goods are in the original packaging

The following goods cannot be returned:

  • The supply of goods made to your specifications or clearly personalized.

  • The supply of goods which are not suitable for return since they were unsealed after delivery.

  • The supply of goods which are, after delivery, are no longer in their initial conditions

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:

atiyajewelry@gmail.com

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail info@atiyajewelry.com